How a Business Collection Agency Goes Wrong
When a business collection agency is at work, it has to make sure that a sense of trust is felt when it comes to all parties involved. A client is being worked with so that he or she gains the money they're owed and the indebted has to feel safe as well, as if their personal safety is not compromised. A smooth relationship is paramount when it comes to any collection agency. However, there are a few agencies that don't respect the rules as much as others. When the cemented laws are not abided by, the aforementioned sense of trust is lost.
Once a business collection agency gets in touch with the indebted at hand, there should be a feeling of security present. When such a feeling is not there, though, that's when it's possible the agency in question is compromising the laws that companies such as R.R.S. work hard to abide by. Privacy is one such area of protection in favor of the indebted. For instance, an agency cannot contact a customer outside of the hours between 8 in the morning till 9 in the evening. Any other time is against the law and if the indebted requests such an action to be ceased, it must be honored. Further information in regards to R.R.S. can be found by clicking here.
What can be considered an even more vile violation of the law than privacy could ever be is verbally threatening the indebted. Abusive or profane language directed at a consumer is against the law and no agency is allowed to conduct such an act. What's even worse, though, is threatening a consumer with legal action or even jail time if they do not pay off the debt they supposedly owe. An agency does not possess the strength to do such a thing alone and they would need the help of others in such a case. While the threat has no merit, it is, nonetheless, a threat.
These rules are held in high regard in the Fair Debt Collection Practices act and for good reasons. On the one hand, it allows the indebted to see what their rights are and just how they're protected when in the face of any collection agency. In a different vein, collection agencies are made more aware of what they're allowed to pursue and which glass ceilings they shouldn't break through. It's a law that helps everyone become just a bit savvier on the manner and I'm sure many collection endeavors would fall through without it.
A business collection agency and conducting work with one does not have to be as threatening as one makes it out to be, especially true once you're aware of the rules set in place. The Fair Debt Collection Practices Act is probably the best guideline for clients because it tells all of what they need to know. Without any detail spared, it's so comprehensive that no one will have any trouble finding out what they're entitled to. Without having to contact an expert for legal advice on the matter, consumers can get much of what they need by the details of the act alone.
Once a business collection agency gets in touch with the indebted at hand, there should be a feeling of security present. When such a feeling is not there, though, that's when it's possible the agency in question is compromising the laws that companies such as R.R.S. work hard to abide by. Privacy is one such area of protection in favor of the indebted. For instance, an agency cannot contact a customer outside of the hours between 8 in the morning till 9 in the evening. Any other time is against the law and if the indebted requests such an action to be ceased, it must be honored. Further information in regards to R.R.S. can be found by clicking here.
What can be considered an even more vile violation of the law than privacy could ever be is verbally threatening the indebted. Abusive or profane language directed at a consumer is against the law and no agency is allowed to conduct such an act. What's even worse, though, is threatening a consumer with legal action or even jail time if they do not pay off the debt they supposedly owe. An agency does not possess the strength to do such a thing alone and they would need the help of others in such a case. While the threat has no merit, it is, nonetheless, a threat.
These rules are held in high regard in the Fair Debt Collection Practices act and for good reasons. On the one hand, it allows the indebted to see what their rights are and just how they're protected when in the face of any collection agency. In a different vein, collection agencies are made more aware of what they're allowed to pursue and which glass ceilings they shouldn't break through. It's a law that helps everyone become just a bit savvier on the manner and I'm sure many collection endeavors would fall through without it.
A business collection agency and conducting work with one does not have to be as threatening as one makes it out to be, especially true once you're aware of the rules set in place. The Fair Debt Collection Practices Act is probably the best guideline for clients because it tells all of what they need to know. Without any detail spared, it's so comprehensive that no one will have any trouble finding out what they're entitled to. Without having to contact an expert for legal advice on the matter, consumers can get much of what they need by the details of the act alone.
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Click here today if you're trying to find a trusted debt collection agency such as Rapid Recovery Solution, Inc.. Free reprint available from: How a Business Collection Agency Goes Wrong.
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