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At Courtesy Ford of Brooklyn, Connecticut, quality customer service is not merely an add-on or lip service. The highly trained, friendly experts know how to assist you in finding the vehicle of your dreams, and the experience dealing with them is pressure-free.

Workers every little thing you could ask for

Numerous employees in the sales and leasing department of Courtesy Ford of Brooklyn have received good customer comments on the industry website Dealer Rater. Since 2002, Dealer Rater is the first worldwide car dealer review site to help online customers find the right brick-and-mortar dealerships for sales and service. Customer feedback is screened through a four-step process to identify and remove fraudulent reviews.

Good results with David Mahon

Sales and leasing advisor David Mahon of Courtesy Ford of Brooklyn has received much acclaim for his customer support skill, friendliness and product knowledge. One customer who gave Mr. Mahon top ratings on Dealer Rater was looking for a very specific model Ford with a very specific set of options. Even though the customer's request ultimately ruled out all current Ford models available, Mahon was able to help the customer find a comparable model with almost the exact same options at a reasonable price. Throughout, the consumer never felt pressured. On the contrary, they were more than pleased with the experience, and exclaimed that the immaculate facilities at Courtesy Ford would be the first place they'd turn when they need automobile service.

There was another customer who commented on David Mahon at Courtesy Ford of Brooklyn. He explained that he would certainly recommend Courtesy Ford after his great experience. Evidently, the customer had no idea what he wanted when he showed up at the store, but he did have a set of needs. Mahon worked perfectly and patiently to help the customer pick out a vehicle that worked for him.

Michelle Lamotte review

One customer ended up purchasing an SUV at Courtesy Ford of Brooklyn and wrote about it on Dealer Rater. The customer worked with Manager Michelle Lamotte and Mahon. Any time the customer had questions or concerns, Lamotte would answer in a respectful manner and very easily. The customer appreciated the quick response time when trying to find a new car.

"They do it all," said the customer of the Courtesy Ford of Brooklyn experience.

Sales advisor Chelsea Ketchen

One customer reported going to Courtesy Ford to try and find a new Ford in spite of the truth that a previous Ford Fusion purchase ended up causing major motor failure. It was pretty quick and simple to find the best options that the consumer could afford, and Ketchen supposedly did a great job of knowing anything about the vehicles and not pressuring the consumer into a purchase.

Try out John Mesawich

John Mesawich was a great addition to the Courtesy Ford of Brooklyn team. One customer went with her husband to the car dealership, and they said Mr. Mesawich was really good. He helped them find the perfect Ford that they were looking for, and they recommend all family and friends to him.

Know more about David Williams

One customer was really happy when they went to Courtesy Ford and met with General Sales Manager David Williams and Mesawich. Even though the customer had already gone to three different dealerships in the area, apparently Courtesy Ford was all he needed. He was waiting for insurance cash from an accident to come through, and the car dealership held his automobile they found until the insurance got through. The consumers were excited that there was no pressure to purchase from Williams, and Williams was honest.